Introduction

This Privacy Policy describes how Joyple Games, with offices in Brisbane, Australia, and São Paulo, Brazil, collects, uses, stores, and protects the personal information of users of Mixmaster Online and all other games and services provided by Joyple Games (“we”, “our”, or “us”). By using our services, you agree to the collection and use of your personal information as described in this policy.

1. Information Collected

• Username: Used to identify your account and personalize your in-game experience. This does not need to be your real name.
• Email address: Used for communication, password recovery, and notifications.
• Password: Securely stored and hashed for authentication.
• Country/Location: Used for demographic analysis and compliance.
• IP address & Device info: Collected for security, troubleshooting, and optimization.
• Payment details (if applicable): Collected and processed securely when you make purchases.

2. Legal Basis for Data Processing

We process your personal data based on your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests (such as improving services and security).

3. Use of Information

• To operate, personalize, and improve your in-game experience.
• To provide customer support and process transactions.
• To send important notifications and respond to your requests.
• For security, fraud prevention, and legal compliance.

4. Information Sharing

• Service Providers: Trusted vendors for operating or supporting our services.
• Legal Requirements: When required by law, court order, or to protect rights and safety.
• Business Transfers: In case of a merger, acquisition, or sale, with notification as required.

5. International Data Transfers

Your information may be processed and stored in countries outside your own. We ensure appropriate safeguards for your data as required by law.

6. Data Security

We implement industry-standard measures to protect your personal data, but no method is 100% secure.

7. Data Retention

We retain your data as long as necessary for the purposes described or as required by law.

8. Your Rights

• Access: Know what data we hold about you.
• Correction: Fix inaccurate or incomplete data.
• Deletion: Request deletion or anonymization.
• Portability: Receive your data in portable format.
• Restriction/Objection: Limit or object to processing.
• Withdraw Consent: Withdraw consent at any time.
• Information on Sharing: Know with whom your data is shared.

Contact us to exercise your rights or for privacy-related questions.

9. Children’s Privacy

We do not knowingly collect data from children under the minimum legal age. Parents can contact us to remove any such information.

10. Data Protection Officer (DPO)

For any questions about this policy or your data, contact our DPO:
Email: privacy@joyplegames.com

11. Changes to This Policy

We may update this policy occasionally. Review it regularly. Continued use after changes means you accept the updated policy.